1. Terms and Conditions
Our company name is TAYTAY Holdings LTD (company number SC621867), registered in Scotland at the address UNIT 122, 111 West George Street, Glasgow, G2 1QX. In using our website we presume that you have read and agree with the proceeding terms & conditions.
2. Placing an Order
I. When placing an order with us at www.stessostyle.com your order is not confirmed until you receive your dispatch confirmation email from ourselves.
II. By placing an order with us and entering into a contract we presume you are 18 years or over.
III. You must have the bill payer’s permission if you are under the age of 18 and placing an order with us at www.stessostyle.com.
IV. You must amend any mistakes made throughout the order process before confirming your order with us.
V. If we cannot verify your payment details, we may restrict deliveries to your billing address.
3. Paying for your order
I. We accept all major credit cards (American Express / MasterCard / Visa) debit cards (Solo / Maestro / Visa Debit / Visa Delta / Visa Electron) and PayPal payments.
II. Your payment details will be confirmed when you click ‘confirm’ at checkout.
III. The card used at checkout must have the same address as your delivery address.
IV. We will not store any card details or share any details with third parties.
4. Pricing and VAT
I. All orders placed and confirmed will be subject to the standard UK VAT rate, however if this changes prior to your order being confirmed we have the right to amend this on your order total.
II. We do not charge VAT on any orders out-with the EU.
I. You are responsible for ensuring the delivery address provided is accurate at the time of ordering.
II. We cannot be held responsible for any delayed deliveries.
III. In the unfortunate event that a parcel goes missing, you agree that we are not responsible for this unless it is the fault of our courier.
IV. Hotel addresses and PO boxes will not be accepted as a delivery address.
V. We will not refund delivery costs in the instance that you require a return/refund.
I. We do not honour warranty if you have made any attempt to amend/fix any product yourself or by a third party.
II. We will not be held responsible for any extra expenses incurred due to your lack of care of a product.
III. You must keep your proof of purchase in order to make any claim.
IV. You must alert us within 7 days of purchase if you wish to make a claim/return or replace an item.
7. Force Majeure
I. We cannot be held for any inconvenience that is out with our control.
II. The following situations are out of our control:
a. strikes, lock-outs or other industrial action;
b. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
c. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
d. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
e. impossibility of the use of public or private telecommunications networks;
f. the acts, decrees, legislation, regulations or restrictions of any government; and
g. pandemic or epidemic.
III. We will have an extension of time in the case of a force majeure to complete your order.
8. Returns & Refunds
Our Returns Policy applies to all purchases made on www.stessostyle.com.
I. Returns and Exchange Policy
II. If you are unsatisfied with your purchase you have the right to return this within 14 days of purchasing.
III. Unused products in perfect condition and packaging must be returned to us at UNIT 122, 111 West George Street, GLASGOW, G2 1QX for a full refund excluding delivery.
IV. We do not accept returns after 14 days. If, however, you would like a full refund then follow the returns process found here: https://stessostyle.com/returns-and-exchanges/
This website and its content is copyright of TAYTAY HOLDINGS Ltd. All rights reserved.
10. Contact Information
Questions about these terms and conditions should be directed to [email protected]